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  • Magazine Results

PestWorld Magazine

Looking for a specific article from a past issue of PestWorld magazine? Use the search to filter on topics, departments or issues. The online archive goes back through January 2022. If you are looking for an article or issue prior to that date, please email npma@pestworld.org.

September October 2024 Feature

How to Motivate People

Motivating employees is a fine art, and pest management companies continue tinkering with incentives they offer, in most cases targeting individual performance but also offering rewards at the group level for hitting certain targets. 

July August 2024 President's Message

Opportunities Ahead

In this edition of PestWorld magazine, our focus is on customer management—a cornerstone of our profession. Our ability to provide exceptional service and build lasting relationships with our clients is essential to our success.

July August 2024 Cover Story

A+ Customer Service

Good customer service means more than efficiently handling calls and scheduling. In top pest control services, A-plus customer service drives entire operations and growth. 

July August 2024 Feature

How to Say NO

Here’s how to balance having those sometimes-difficult conversations and keeping your customers.

July August 2024 Feature

Dealing with Customer Attitudes

We’ll look at different scenarios and share ideas for how you can best equip employees to maintain professionalism while ensuring their mental health stays positive, too. 

July August 2024 Marketing Corner

Exceptional Customer Service

Exceptional customer service is crucial for the longevity and success of any company in this industry. 

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