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  • Magazine Results

PestWorld Magazine

Looking for a specific article from a past issue of PestWorld magazine? Use the search to filter on topics, departments or issues. The online archive goes back through January 2022. If you are looking for an article or issue prior to that date, please email npma@pestworld.org.

July August 2024 Cover Story

A+ Customer Service

Good customer service means more than efficiently handling calls and scheduling. In top pest control services, A-plus customer service drives entire operations and growth. 

July August 2024 Feature

How to Say NO

Here’s how to balance having those sometimes-difficult conversations and keeping your customers.

July August 2024 Feature

Dealing with Customer Attitudes

We’ll look at different scenarios and share ideas for how you can best equip employees to maintain professionalism while ensuring their mental health stays positive, too. 

July August 2024 Marketing Corner

Exceptional Customer Service

Exceptional customer service is crucial for the longevity and success of any company in this industry. 

July August 2024 Standards

Something New for Customer Service

The QualityPro Client Service Professional Credential, is a comprehensive exam covering every area of customer service that an employee of a nationally accredited QualityPro company should know.  

July August 2024 Ask the Expert

Ask the Expert: Bed Bugs

Though small, bed bugs pose a significant threat to businesses, potentially harming their reputation and financial health.

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