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PestWorld Magazine
Looking for a specific article from a past issue of PestWorld magazine? Use the search to filter on topics, departments or issues. The online archive goes back through January 2022. If you are looking for an article or issue prior to that date, please email npma@pestworld.org.
Lending a Helping Hand
Taking a strategic approach to community outreach can yield major benefits
Maintaining Customer Service Expectations With a Diminished Workforce
Brett Lieberman, owner and CEO of My Pest Pros in Fairfax County, Virginia, doesn’t have to go far to experience great customer service.
Beyond the Technical
Teaching critical soft skills for business success
Cockroaches in Commercial Kitchens
Ask the Expert, Anna Hansen, all about cockroaches in commercial kitchens.
Achieving More Together
The year is in full swing, and if your business is like mine, things have really started to heat up—both the temperature and our workloads.
The Latest Technology Improving Pest Control Customer Service
The days of customers not knowing when your service technicians will be on the property, what products they will apply, what they should do concerning the application, and how to finalize payments are over.
