Get to know David Poplin, Chief Opertaing Officer of CDS Services Inc. dba Legion Pest Management in Murrieta, California.

The pest control industry offers a concrete example of individual certification through NPMA PRO Certified, an individual certification program that recognizes pest management professionals for their expertise and dedication to industry standards.

Today’s workforce seeks more than traditional management—they want mentors who inspire growth and provide meaningful direction. Here’s how you can transform your team leaders into inspirational coaches.

Real-world examples from thriving small operators demonstrate how targeted HR practices can transform workforce management from an administrative burden into a strategic business advantage. 

Strong, consistent messaging creates the foundation of a recognizable and trustworthy brand, but too often, businesses jump straight into marketing tactics without first defining how they want to be perceived.

While many companies struggle with high turnover and inconsistent service quality, forward-thinking organizations are discovering that professional certification and accreditation programs offer powerful solutions to their most pressing workforce challenges.