Document and Train to Protect Your Business Against Liability Claims

Every pest control company wants its employees to remain safe, and effective planning and training can safeguard all involved.

We all seem to know someone—a nephew, a child, a friend, a grandchild, or even ourselves—who simply will not talk on the phone.

The days of customers not knowing when your service technicians will be on the property, what products they will apply, what they should do concerning the application, and how to finalize payments are over.

For decades, artificial intelligence and its future impact on business and culture has been an ongoing topic of debate and discussion.

Brett Lieberman, owner and CEO of My Pest Pros in Fairfax County, Virginia, doesn’t have to go far to experience great customer service.