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Embracing Technology
Review generation software is just one of the technological tools NPMA members are using to grow their businesses, streamline their procedures and enhance their customer service.
Sample Job Description: Branch Administrative Coordinator
This is a template that you can customize to your company and needs.
Sample Job Description: Customer Service Representative
This is a template that you can customize to your company and needs.
Standards: A New Credential: Client Service Professional
We gathered experts from across the industry to create an exam that truly tests the skills required of our industry’s client service professionals and we’re thrilled to announce that the credential is available now!
Defining a Service Agreement
Service agreements formalize the understanding of the work an operator will do for a client and the process that will guide that work—and also play a vital role in solidifying customer relationships.
QualityPro Announces Client Service Professional Credential
This credential will serve to recognize office and sales team members for the vital contributions they make toward the pest management industry.