Educational Sessions

Thursday Educational Sessions

Bed Bugs: Finding their Weaknesses through Research
Dr. Steve Kells, University of Minnesota, St. Paul, MN

Thinking Big to Address Customer Ant Complaints
Dr. Jules Silverman, NC State University, Raleigh, NC

Managing Hawaii's Wood Destroying Pests: Where Are We?
Dr. Julian Yates, University of Hawaii, Honolulu, HI

The Future of Pest Control Products
Rick Keigwin, Director, Pesticide Re-Evaluation Division, United States Environmental Protection Agency (invited)

Wildlife: Trapping 101
Jeff Holper, Holper's Pest and Animal Solutions, St. Louis, MO

Coaching for Excellence 20 Minutes at a Time
Pam Chambers, Pam Chambers Associates, Honolulu, HI

Knowing Your P&L: Using Your Numbers to Track the Health of Your Business
Pat O'Bryan, Jamison Pest and Lawn, Memphis, TN

Canine Insect Detection Efficacy
Dr. Faith Oi, University of Florida/IFAS, Gainesville, FL

Integrating Green Pest Management Techniques into Your Customers' Big Box Facilities
Kim Kemp, Nestle Purina PetCare, St. Louis, MO

Global Perspective on Termite Management
Dr. Chow-Yang Lee, Universiti Sains Malaysia
Dr. Brian Forschler, University of Georgia, Athens, GA
Dr. Ken Grace, University of Hawaii, Honolulu, HI

Regulatory Town Hall
Chris Gorecki, Orkin Pest Control
Michael Katz, Western Exterminator Company
Derrick Lastinger, Georgia Department of Agriculture
Timothy Maniscalo, Dow AgroSciences
Bonnie Rabe, New Mexico Department of Agriculture
John Scott, Colorado Department of Agriculture
Julie Spagnoli, FMC Professional Solutions

Weed Control Solutions for Native Hawaiian Plant Establishment on Roadsides
Dr. Joe DeFrank, University of Hawaii, Honolulu, HI

How to Read People Like a Book
Pam Chambers, Pam Chambers Associates, Honolulu, HI

Increasing Sales through Better Time Management
Tim Williams, Great American Sales & Marketing, Manchaca, Texas

Estimating and Application Strategies for Multi-family Housing
Mike Ostien, The Terminix International Co., Memphis, TN

The Ants Go Marching Millions by Millions: Invasive Ant Research
Dr. David Oi, USDA-ARS CMAVE, Gainesville, FL

Global Perspective on Termite Management
Dr. Chow-Yang Lee, Universiti Sains Malaysia
Dr. Ken Grace, University of Hawaii, Honolulu, HI
Dr. Brian Forschler, University of Georgia, Athens, GA

Foundation Report: Cobweb Management as a Strategy to Control Urban Spiders
Dr. Michael Rust, University of California, Riverside, CA

Lawn Care Management: "Coaches Win, Bosses Lose"
Bill Hoopes, The Scotts Company, Marysville, OH

Can It Get Any More Difficult? Retaliation Claims, Increased Unionization Efforts, and Expansion of Right under the ADA and FMLA
Gary Marx, Esq., Marx & Lieberman, LLPC, Washington, DC

Overcoming Those Final Objections
Tim Williams, Great American Sales & Marketing, Manchaca, Texas

Emerging Bed Bug Public Policy
Gene Harrington, National Pest Management Association

Friday Educational Sessions

Global Trends in Pest Management

Global Food Safety Initiative (GFSI): A Global Food Safety Framework for the 21st Century
Dr. Donna Garren, Vice President, Food Safety Programmes, The Consumer Goods Forum, Paris, France

Rodent Control 2010: Putting New Technology and Research to Work
Dr. Bobby Corrigan, RMC Pest Management Consulting, Richmond, IN

Canine Insect Detection Guiding Principles
Brian Taggart, A & C Pest Management, East Meadow, NY
Sandy Costa, GreenLeaf Pest Control, King City, ON, Canada
Eddie Connor, Connor's Pest Protection, Springfield, VA

Alternatives to Fumatoxin for Treating Rodent Burrows on Residential Property
Gene Chafe, Senske Pest Control, Inc., Kennewick, WA

GreenPro Manager Training
Andrew Architect, National Pest Management Association, Fairfax, VA
Bob Rosenberg, National Pest Management Association, Fairfax, VA
Darren Van Steenwyk, Clark Pest Control, Lodi, CA

Improving Your Profits by Knowing Your Insurance
Gary Shapiro, Weisburger Insurance Brokerage, a Division of Program Brokerage, White Plains, NY
Scott Bell, Weisburger Insurance Brokerage, a Division of Program Brokerage, White Plains, NY

PWIPM: Strategies for Leading a Multi-Generational Workforce — Part I
Courtney Lynch, Lead Star, Fairfax, VA

Global Green Pest Management

Research Angles and What is the Fate of Perimeter Treatments?
Dr. Michael Rust, University of California, Riverside, CA
Dr. Shripat Kamble, University of Nebraska, Lincoln, NE

To Catch a Fly, Think Like a Fly (sponsored by Pi Chi Omega)
Dr. Jerry Hogsette, USDA-ARS-CMAVE, Gainesville, FL

Asian Termites: Palate and Table Manners
Dr. Partho Dhang, Independent Consultant, Manila, Philippines

Challenges & Opportunities for Residential Fumigators
Michael Botha, Sandwich Isle Pest Solutions

The Pest Management Industry's Relief Effort in Haiti
Greg Baumann, National Pest Management Association, Fairfax, VA

Putting Social Media to Work for You
Jessica Phelan, Vault Communications, Plymouth Meeting, PA

PWIPM: Strategies for Leading a Multi-Generational Workforce — Part II
Courtney Lynch, Lead Star, Fairfax, VA

DNA, Fecal Pellets, and X-ray: Oh my! Advances in Drywood Termite Detection
Dr. Vernard Lewis, University Of California, Richmond, CA

An Auditor's Perspective of IPM in a Food Plant
Al St. Cyr, American Institute of Baking International, Manhattan, KS

Insect Light Trap Science: Size Matters!
Dr. Stuart Mitchell, PestWest Training, Observing Physician & Entomologist, Des Moines, IA

Vultures, Crows, and Other Difficult Bird Jobs
Pete Markham, A-Mark Pest & Bird Management, Rockville, IN

Risky Business: Safety of Pests, Products and Equipment
Dr. Ron Harrison, Orkin Pest Control, Atlanta, GA

How to Integrate Your Marketing and Customer Service Programs to Create Delighted Customers and to Impact Your Bottom Line
June Van Klaveren, Compelling Communications, Inc., Manchester, MO

Bugs, Bombs and Bullets: Products and Services of the Armed Forces Pest Management Board
Capt. Stanton E. Cope, Ph.D., Armed Forces Pest Management Board, Washington, DC

Is Your Company Ready to Qualify for QualityPro?
Andrew Architect, National Pest Management Association, Fairfax, VA

Saturday Educational Sessions

GLOBAL BED BUG SYMPOSIUM
Dr. Stephen Doggett, Department of Medical Entomology, Westmead Hospital, Westmead, Australia
Dr. Dini Miller, Virginia Tech, Blacksburg, VA
Dr. Michael F. Potter, Department of Entomology, University of Kentucky

The New Age of Termite Prevention in New Construction: Combining Building Science with Chemistry
Gary Edgar, ABC Pest & Lawn Services of DFW, Inc., Lewisville, TX

Wage and Hour: Are You on Target?
Jean Seawright, Seawright & Associates, Winter Park, FL

Business Technology of the Future

Reducing Liability in Stored Products
David Mueller, Insects Limited, Inc., Westfield, IN

Anatomy of a Department of Labor Audit
Jean Seawright, Seawright & Associates, Winter Park, FL
with Guest Presenter and PCO, Michael Botha from Sandwich Isle Pest Solutions

How to Launch an Effective Public Relations Program for Your Company
Missy Henriksen, National Pest Management Association, Fairfax, VA

Termite IPM Success Stories: How to Reduce Costs and Retreats
Dr. Brian Forschler, University of Georgia, Athens, GA

Vector Borne Diseases: They Can't Spread if They're Dead
Dr. Harold Harlan, Armed Forces Pest Management Board, Washington, DC

Creating and Implementing Your Strategic Business Plan
Steve Adams, Clark Pest Control, Sacramento, CA